We have "human" support Monday to Friday (except some holidays). If need repair and troubleshooting help outside our working hours we have made available our FREE INTERACTIVE REPAIR GUIDES.
Some issues must be reported to our AUTOMATED REPORTING SYSTEM. Such as:
For all other enquiries please set up a Support Ticket:
We can assist you with anything from help with your order to assigning an Engineer to help guide you through a repair. This can be done by email and SMS.
Email:
Click here to "Submit a Ticket" to open a Support Ticket via Email with our Team.
SMS:
Click here to find out how to communicate with us by SMS. This might be a better solution if do not get email to your phone, want to send pictures, are working in the field, or just want to get on with life while you wait!
Phone:
If you prefer to call us, the phone number can be found here. However, we do not recommend this for Engineering help due to the nature and detail of instructions.
We look forward to hearing from you!
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