From picking to packing to pickup, we video the process. From pickup to delivery we track your order. So if there are any issues, we can help quickly!
We want every customer to be happy with their purchase and we are happy to assist you.
To inform us of the issue, we will ask you a few questions so please have your order details to hand as we proceed. This can be found when on your account when you login. If you have not set a password, you will need to reset it by clicking the "Forgot your password?" before you will be able to login.
Once you have the order details to hand, please submit a support ticket here with details of the order issue.
*PLEASE NOTE: We are a Family-run Specialists that operate "human" support MONDAY - FRIDAY only and may be closed for holidays. If you submit a support ticket outside of our open hours, we will respond on the next working day. We promise!
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