My address was incorrect

First, please check the current status of the order in your account. 

(If you checked out as a guest you will need to reset the password first.)

If it has not been shipped:

If it has not been shipped and is currently marked as "Awaiting Fulfilment" or "Awaiting Shipment" in you account, we may be able to stop the order from being sent. Please contact us here immediately.

If the order has been shipped:

If it has been shipped and is currently marked as "Shipped" or "Completed" in you account.

FedEx 

If the address you entered is a PO Box or incorrect on your order, you will need to take note of the tracking number and phone FedEx ASAP to get them to update your address. (There may be a charge for changing addresses, or if the order is returned or destroyed due to non-contact.)

We ship to the address you entered when you ordered. FedEx do not deliver to PO boxes as stated in the checkout. 

Free, Standard or Tracked Mail

Unfortunately, there is no way for us to change your address. If the postal service is unable to deliver the item it should be returned to us. This might take a long time, but when the order comes back we will email you and refund you for the parts. In the meantime, we suggest you reorder with the correct details, to avoid delays. Please inform us of the issue by clicking here.